39bd takes your privacy very seriously. This policy clearly sets out what data is collected, why it is collected, how it is stored, and what rights you have. There are no hidden clauses — everything is stated transparently.
These six principles are how 39bd protects your information
All your personal data is stored with 256-bit SSL encryption. Passwords are never stored in plain text — they are kept in hashed form.
39bd never sells or shares your personal information with third parties. Your data is used solely for the purpose of providing our services.
Only authorised staff can access the data they need. Every instance of access is logged and regularly audited.
Before any data is collected, you are clearly informed of what is being collected and why. No additional information is gathered without your consent.
You may request the deletion of your personal data at any time. Where there is no legal obligation to retain it, it will be removed within 30 days.
39bd follows international data protection standards. System security is verified through regular independent security audits.
39bdSome information is collected when you create an account and use the services on -. This data is collected for one purpose only — to provide you with a safe and quality experience. The specific information collected is detailed below.
| Data Type | What Information | When It Is Collected |
|---|---|---|
| Identification Information | Full name, date of birth, national ID number | During Registration and KYC Verification |
| Contact Information | Mobile number, email address, current address | At Registration |
| Financial Information | Payment method details and transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, device information, browser type | Automatically during site usage |
| Gaming Data | Betting history, game logs, bonus usage | While using the platform |
Please note, 39bd Information is never collected beyond what is necessary. For example, details about your social media accounts, religious beliefs, or political views are never requested.
39bdData collected at is used for specific purposes, as clearly outlined below:
39bd Your information is never shared with third parties for advertising purposes. If your data ever needs to be used for a new purpose not covered in this policy, your consent will be obtained beforehand.
During registration, you may consent to receiving messages about new offers and promotions. You can withdraw this consent at any time — either through your account settings or by contacting support.
Simply put, 39bd Does not sell your personal data. However, limited data sharing is necessary in certain specific circumstances:
Payment Processors: Necessary transaction details are shared with bKash, Nagad, and Rocket to process deposits and withdrawals. This information is used solely to complete those transactions.
Legal Authority: To provide information in accordance with valid legal orders or requests from regulatory authorities 39bd Required. In compliance with international anti-money laundering regulations, certain information may be submitted to the relevant regulatory authority.
Technology Partner: Technology companies that support the platform's operations (such as cloud services and cybersecurity providers) are given access only to the minimum amount of data necessary. These companies 39bdis required to comply with the privacy policy.
Your information is never shared with any advertiser, market research firm, or data broker. This commitment is a core principle of 39bd.
39bd's servers are hosted in internationally certified data centers with round-the-clock physical and digital security. The following measures are in place to protect your data:
In the unlikely event of a data breach (none has occurred to date), 39bd The relevant regulatory authority will be notified within 72 hours, and affected members will be informed as quickly as possible. This is mandatory under international data protection regulations.
39bdCookies are used when you browse the - website. Cookies are small files stored in your browser that help improve your experience on the site.
Essential Cookies: These cookies are essential for the site to function. They are required to maintain login sessions, perform security checks, and submit forms. They cannot be disabled.
Functionality Cookies: Helps remember your preferences such as language settings, favorite games, or layout choices. Disabling these means you'll need to reconfigure your settings each time you visit.
Analytics Cookies: Used to understand how the platform is being used. This data remains anonymous and helps improve our services. You can disable these cookies at any time.
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies will prevent certain features of the site from working properly.
In accordance with international data protection laws 39bdEvery member is entitled to the following rights:
You can request to see what information 39bd holds about you. A copy will be provided within 30 days of your request.
You can correct any inaccurate or incomplete information through your account settings or by contacting support.
You can request the deletion of your data where there is no legal obligation to retain it. The process will be completed within 30 days.
You can object to your data being used for specific purposes, particularly for promotional communications.
You can request your data in a machine-readable format (CSV or JSON).
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of the rights listed above, email support@39bd.world or reach out via Live Chat. Requests will be processed after identity verification.
39bd Your data is not retained beyond what is necessary. However, certain information must be kept for a defined period for legal and business reasons:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the relationship ends | Anti-Money Laundering Law |
| Support Conversations | 3 Years | Service Improvement & Dispute Resolution |
| Marketing Consent | Until withdrawn | Consent-Based Communication |
| Technical Logs | 90 Days | System security and troubleshooting |
Once the designated retention period expires, your data is securely deleted or anonymised so that no individual can be identified.
For any privacy-related questions or concerns 39bdContact the data protection team directly.
How to submit a complaint: Start by writing to support@39bd.world with full details. 39bd An initial response will be provided within 3 business days, with a final resolution aimed for within 30 days.
39bdIf you are not satisfied with the resolution, you have the right to file a complaint with the relevant international gaming regulatory authority.
This privacy policy is reviewed at least once a year. If any significant changes are made, you will be notified via your registered email and through an on-platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.
Email: support@39bd.world | Live Chat: available on any page of the site | Hours: 24 hours a day, 7 days a week
When registering on an online betting platform, you're required to share some sensitive information — your name, mobile number, and payment details. It's only natural to wonder: will this information stay safe? 39bd's answer is clear — yes, and we are accountable for it.
Many people in Bangladesh use mobile banking on a daily basis and have grown comfortable with digital transactions. However, awareness around data privacy and protection remains relatively low. 39bd Believes it is the platform's responsibility to foster this awareness.
A word on passwords. 39bdYour password is never stored in readable form on the servers. It is hashed using the bcrypt algorithm — meaning even 39bd- staff cannot access your password — ever. That is a mark of genuine security. If any site claims to tell you "your password is this" — that site is not safe.
Regarding financial information 39bd complies with PCI DSS standards, meaning that the storage and processing of payment information follows the requirements set by international banks and payment card companies. Your bKash or Nagad details are kept in a secured, encrypted state.
There is a direct connection between responsible gaming and privacy. 39bd If an analysis of your gaming patterns detects unusual behaviour — such as a sudden spike in bets or frequent deposits — you may be alerted. This information is used solely for your protection and for no other purpose.
A final note – a privacy policy is a living document. Technology evolves, laws get updated, and business circumstances change. 39bd commits to notifying members in advance whenever this policy changes, and the standard of privacy will never be reduced.
Your privacy is protected at 39bd — built to international standards and supported in Bangla. Join a platform you can trust. Get started today.